Comprehensive Bureau de Change management
Many post offices understand the business opportunities presented by a fully fledged Bureau de Change. The challenge lies in successfully managing complex transactions, along with stocks of foreign cash and travellers cheques. Automation is essential if you are to achieve the quality of service and the profit levels you need.
Swift Forex is a complete Bureau de Change solution that integrates with existing postal platforms, seamlessly combining your current postal counter reconciliations with foreign exchange activities.
The result is that counter staff can achieve faster transactions, with the lowest possible error rates. Customers will see service improvements too, including the option to collect orders at branches or to opt for home delivery.
Built to grow
Swift Forex is fully scalable so that it can grow with your business. You will enjoy full stock management of currencies, together with extensive management reporting. It leaves you free to focus on maximising revenues and developing a full-service offering.
In such a rapidly changing environment, close control across all of your outlets is important. Swift Forex is a postal software which lets you increase your margins easily and quickly, setting rates through a centralised management system at head office. Full control of rate markup means you can eliminate inaccurate exchange rate quotations at counters.
Secure and responsive
The built-in security features of Swift Forex ensure that every counter clerk is assigned an individual PIN number, avoiding unauthorised transactions. The chances of fraud are reduced further because customer data is captured and alerts raised on any questionable transactions. Knowing your customers properly helps you not only to improve service levels but also to monitor any potential money laundering.
Swift Forex offers a very extensive range of features. You can expect a very rapid return on investment:
- Improved business processes
- Effective, centralised management
- Higher levels of customer service
- Anti-fraud measures
- Comprehensive stock control.
The postal automation solution also gives postal organisations the help they need to comply with new regulatory laws.
Find out more about how Swift Forex can enable the most ambitious of business plans.