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The rapid and highly automated Bureau de Change service provided by Swift Forex meets a complete spectrum of post office business needs, all the way from individual counter transactions through to Head Office planning and management.
Better customer service and counter security
- Collection at any branch or via home delivery
- Multiple currencies and payment methods in one invoice
- Simple scanning of multiple customer IDs/passports
- Limits and blacklist controls
- Modified rates to specified customers via password authentication.
Centralised Head Office management
- Real-time downloads to branches and rate boards
- Centralised management of user rights and maintenance plus security/branch settings
- Centralised management of updates and audit event tracing
- Customer data repository
- Warnings on customer patterns and alert downloads to branches.
Exemplary reporting
- Reports at counter clerk, branch and corporate levels
- Multiple industry-standard format options
- Comprehensive stock, sales and management data reports
- Audit and anti-money laundering reports
- Financial reports to pay third party commissions
- Reconciliation of end-of-day and end-of-period, daily cash and more.
Smoother counter operation
- Integration with receipt printers, scanners and rate boards or LCD screens
- Interfacing with third party applications such as ERP and accounting packages
- Suspend/recall/reprint bills
- Inter account stock and cash transfer between counter clerks.
Foreign currency orders and stock management
- Stock transfer facilities across the entire organisation network
- Ordering for clerks directly from third party suppliers
- Allocation to specific orders of current and ordered stock
- Confirmation of stock delivered versus ordered
- Multiple product definitions.
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